Frequently Asked Questions
Over 100 questions answered, grouped by topic. Use Find (Ctrl/Cmd+F) to jump to yours.
General
- What is uLanding? A premium Landing Page Builder Plugin for Ultimate SMS. See Welcome.
- Do I need to know how to code? No. Everything is point‑and‑click.
- Do I need to know Laravel? No, never.
- Is uLanding free? It's a premium CodeCanyon plugin for Ultimate SMS.
- Where do I manage uLanding? In the Ultimate SMS admin panel, under the ULANDING PRO menus (after the plugin is Active).
- Can I build a full website, not just one landing page? Yes — multiple pages, blog, services, pricing and more.
- How long does it take to build a site? With demo import and editing, often under an hour for a basic site.
- Can I use my own domain? Yes — your site uses your Ultimate SMS domain.
- Is my content stored safely? Yes, in your database. Back up the database and the storage folder.
- Will updates break my site? Updates are designed to be safe; always back up first. See Updating.
Getting started
- What's the fastest way to start? Install via Plugins → Add Plugin → Enable → Import Demo → Edit → Publish. See Quick Start.
- How do I install uLanding? Plugins → Add Plugin, enter your purchase code, upload the ZIP, then Enable. See Installation.
- Where do I find my purchase code? Envato downloads / license certificate. Help: Where Is My Purchase Code?.
- Should I import the demo? Yes, highly recommended for new sites.
- Can I start from scratch instead? Yes — create pages and build them manually.
- Which theme should I choose? Pick the one closest to your industry; Digital Agency is a safe default.
- Can I change my theme later? Yes, anytime. Your content stays.
- How do I set my homepage? Import demo sets it automatically; otherwise configure the home page / home slug.
- How do I preview my site? Visit your main domain, or use the theme/customizer previews.
- How do I update uLanding? Download the new ZIP and use Update on the plugin card (back up first). See Updating.
Themes
- How many themes are there? 10.
- Can two themes be active at once? No, one at a time.
- Does activating a theme import content? No — use Import Demo for content.
- Can I preview a theme before activating? Yes, click Preview.
- Can I customize a theme's colors? Yes, fully, in the Customizer.
- Can I add a custom theme? A developer can register one via config; it's advanced.
- Will switching themes delete my pages? No.
- Why does my page look different after switching themes? Some block layouts are theme‑specific; adjust variants.
- Is Light/Dark a separate theme? No — it's Theme mode in the Customizer (plus per-section Inherit/Light/Dark).
Demo content
- What does the demo include? Pages, services, blog, pricing, testimonials, brands, menus, footer, images. See Demo Importer.
- Can I re‑import the demo? Yes, but it overwrites matching items.
- Will import delete my content? It updates/replaces demo items; footer widgets and menus are rebuilt.
- How do I remove demo content? Delete items in their admin screens.
- Does reset delete content? No — reset only clears the "imported" marker.
- Demo import is slow — normal? Usually under a minute; raise server limits if it times out.
Pages & Page Builder
- How do I add a new page? Pages → Create. See Pages.
- What's the difference between Content and Page Builder? Content is a simple text editor; Page Builder is drag‑and‑drop blocks.
- How do I open the Page Builder? Tick "Use Page Builder", save, then open the builder.
- What's a widget/section/addon? All the same thing — a block on a page.
- How many blocks are there? 19 in the library.
- How do I reorder blocks? Drag them by the handle.
- How do I duplicate a block? Click Duplicate.
- How do I delete a block? Click Delete (no undo).
- Can I copy a block to another page? Recreate it; duplicate works within a page.
- What's a layout/variant? A different design for the same block.
- Why did fields disappear when I changed layout? Different layouts show different fields; your data is kept.
- How do I make a section full‑width? Place it in the full‑width zone (outside the columns).
- Can I have columns? Yes, 1–6 columns per page.
- Is there a draft mode for blocks? No — set the whole page to Draft to hide it.
- How do I preview without saving? Use the block's Preview.
- Can I set a block to dark mode only? Yes — set its Theme Mode to Dark.
Content (Services, Blog, Pricing, etc.)
- How do I add a service? Services → Create. See Services.
- How do service detail pages work? Enable "Detail page"; uLanding builds it. See Service Details.
- Why is my service detail page a 404? Enable detail page, set a slug, publish.
- How do I add a blog post? Blogs → Create. See Blog.
- Where's my blog at?
/blog. - Can visitors comment? Yes, if enabled; you can moderate.
- How do I stop comment spam? Enable comment moderation.
- How do I set pricing? Price Plan → Create. See Pricing.
- How does monthly/yearly work? From the linked plan's cycle; the block can toggle.
- How do I highlight a plan? Mark one as Popular.
- Where do I manage FAQs? Inside the FAQ Section block on a page — there's no separate FAQ list. See FAQ content.
- How do I add testimonials? Testimonials → Create.
- How do I add brand logos? Brands → Create.
- Can I show services on the homepage? Yes, add a Service Section block.
- How do I add tags to posts? In the post editor (and manage in Blogs → Tags).
- Can I have service categories? Yes, Services → Categories.
Header, Footer, Menus
- How do I change the header? Customizer → Header. See Header.
- How do I make the header sticky? Enable sticky in Customizer → Header.
- How do I add a CTA button? Customizer → Header → CTA.
- How do I build my footer? Appearance → Widget Builder → Footer. See Widget Builder.
- How many footer widgets are there? 28.
- How do I add a menu? Appearance → Menu Manage. See Menus.
- How do I create a dropdown? Nest menu items by dragging.
- What's a mega menu? A large multi‑column dropdown; enable it in Customizer → Menu.
- Where are Sign In/Up buttons set? Customizer → Header (not in menus).
- What is the off‑canvas? The slide‑in side menu. See Off‑Canvas.
- How do I add social links? Customizer → Social (once), then enable per area.
Design & branding
- How do I upload my logo? Customizer → Branding.
- Why two logos (light/dark)? So the logo shows on any background.
- How do I change colors? Customizer → Colors.
- How do I change fonts? Customizer → Typography.
- How do I set dark mode? Customizer → General → Theme Mode.
- What does Auto mode do? Follows the visitor's device setting.
- How do I add custom CSS? Customizer → Custom Code.
- How do I add Google Analytics? Paste the snippet in Customizer → Custom Code → Header scripts.
- How do I round my buttons? Customizer → General → Button style / Border radius.
- How do I reduce animations? Customizer → General → Animation level.
SEO
- Where do I set SEO? On each page/service/post. See SEO.
- What's a meta title/description? The title and summary in Google results.
- What's an OG image? The preview image when shared on social media.
- What's a canonical URL? The "official" URL for a page; leave blank unless needed.
- How do I hide a page from Google? Set robots to
noindex. - Does uLanding make a sitemap? No; submit URLs via Search Console.
- What's schema markup? Structured data for rich Google results (advanced, pages only).
Responsive & mobile
- Is my site mobile‑friendly? Yes, automatically. See Responsive.
- How do I preview mobile? Use the Responsive Preview in the builder or open on your phone.
- Can I hide a widget on mobile? Yes — Widget Builder → Advanced → Hide on mobile.
- What are the breakpoints? Desktop 1200px+, tablet ~768–991px, mobile <768px.
Languages
- What languages are included? 14, including Arabic (RTL). See Localization.
- Does uLanding translate my content? No — only the interface; you write content yourself.
- How do I add a language? Copy and translate the language files; register it; run the audit command.
- Is RTL supported? Yes (e.g. Arabic).
Performance, security & maintenance
- How do I make my site faster? Compress images, reduce animations, enable caching. See Best Practices.
- How does caching work? Pages cache for 6 hours; saving clears the relevant cache.
- How do I clear caches?
php artisan optimize:clear. - Is the Custom HTML widget safe? Only paste code you trust.
- How do I back up my site? Back up your database and the
storagefolder. - What permissions do team members need? The matching uLanding permissions per feature. See Installation.
- My changes don't appear — why? Almost always caching; clear caches and hard refresh.
- How do I update uLanding? Replace files, run
php artisan migrate, thenphp artisan optimize:clear.
Still need help?
- Where can I find solutions to errors? See Troubleshooting (100+ fixes).
- What info should I give support? The exact error, the screen/page, and what you changed last.
- Can I undo a mistake? There's no global undo; restore from a backup if needed — so back up regularly.
Continue to Best Practices.